Serious Incident Notification Policy

This Serious Incident Notification Policy ensures that all significant incidents are recorded and reported promptly in line with regulatory requirements. It provides clear guidance for identifying, documenting, and escalating incidents that affect the safety, wellbeing, or care of children, staff, or the organisation. Staff responsibilities, reporting timelines, and communication protocols with regulators, management, and relevant agencies are clearly defined. The policy also outlines procedures for investigation, follow-up, and learning from incidents to prevent recurrence. By following this policy, the organisation maintains transparency, accountability, and compliance, ensuring a safe environment and continuous improvement in safeguarding and operational practices.